Privacy Policy

1. Introduction
10,000 Spoons ("we," "us," or "our") is committed to protecting the privacy and personal information of our website visitors, clients, and users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our website is built and hosted by Wix.com, a third-party service provider, which may collect and process certain data on our behalf. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect
a. Personal Information
We may collect the following personal information from you:

Contact Information: Name, email address, phone number, postal address.
Professional Information: Job title, company name, industry.
Communication Information: Messages, inquiries, feedback.

b. Non-Personal Information
We may also collect non-personal information such as:

Usage Data: Pages visited, time spent on pages, navigation paths.
Device Information: IP address, browser type, operating system, device type.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

c. Information Collected by Wix

Since our website is built using Wix.com, Wix may collect certain information on our behalf when you interact with our site. This includes:

Usage Statistics: Data on how visitors use the website, including page views and navigation paths.
Technical Information: Information about your device and internet connection, such as IP address, browser type, and operating system.
Interaction Data: Data related to forms, chats, and other interactive elements provided by Wix apps.

For more detailed information on how Wix collects and uses data, please refer to the Wix Privacy Policy.

3. How We Collect Information

Direct Interactions: Information you provide directly to us via contact forms, newsletters, account registrations, and other interactive features.
Automated Technologies: Information collected automatically through your use of our website, such as through cookies and web analytics tools, including those provided by Wix.
Third Parties: Information from third-party services, such as social media platforms, when you interact with our content or services through these platforms.

4. How We Use Your Information
We use your personal information for the following purposes:

Service Provision: To provide, maintain, and improve our services.
Communication: To respond to your inquiries, send updates, newsletters, and promotional materials (if you have opted in).
Security: To ensure the security and integrity of our website and services.
Compliance: To comply with legal obligations and enforce our terms and policies.

5. Disclosure of Your Information
We may disclose your personal information to:

Service Providers: Third-party vendors and service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Protecting Rights: To protect the rights, property, or safety of 10,000 Spoons, our users, or others.

Note: We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including:

Encryption: SSL encryption for data transmission.
Access Controls: Restricting access to personal information to authorised personnel only.
Secure Storage: Storing personal information in secure databases with regular security audits.
Regular Monitoring: Continuous monitoring of our systems for vulnerabilities and potential breaches.

Wix.com also employs robust security measures to protect data processed on our behalf. For more information on Wix’s security practices, please refer to their Security Center.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria for determining retention periods include:

Legal Obligations: Compliance with applicable laws and regulations.
Business Needs: Operational requirements, such as maintaining records for accounting or legal purposes.
User Requests: Responding to your inquiries or requests.

When personal information is no longer required, we will securely delete or anonymise it.

8. Your Rights and Choices

Under the Privacy Act 1988 (Cth), you have the right to:

a. Access and Correction

Access: Request access to the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete personal information.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

b. Opt-Out

Marketing Communications: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in the emails or by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

Understand User Behaviour: Analyse how users interact with our site to improve functionality and content.
Marketing: Provide relevant advertisements and track the effectiveness of our marketing campaigns.

Wix.com also uses cookies and tracking technologies as part of their services. Please review Wix’s Privacy Policy for more information.

Your Choices:

Manage Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:

Posting a Notice: Updating the effective date and posting the new Privacy Policy on our website.
Direct Notification: In some cases, we may notify you via email or other communication channels.

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@10000Spoons.com.au

Privacy Policy

Contact Information: Name, email address, phone number, postal address.

Professional Information: Job title, company name, industry.

Communication Information: Messages, inquiries, feedback.

b. Non-Personal Information We may also collect non-personal information such as:

Usage Data: Pages visited, time spent on pages, navigation paths.

Device Information: IP address, browser type, operating system, device type.

Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

​

c. Information Collected by Wix

Since our website is built using Wix.com, Wix may collect certain information on our behalf when you interact with our site. This includes:

Usage Statistics: Data on how visitors use the website, including page views and navigation paths.

Technical Information: Information about your device and internet connection, such as IP address, browser type, and operating system.

Interaction Data: Data related to forms, chats, and other interactive elements provided by Wix apps.

For more detailed information on how Wix collects and uses data, please refer to the Wix Privacy Policy.

​ 3. How We Collect Information

Direct Interactions: Information you provide directly to us via contact forms, newsletters, account registrations, and other interactive features.

Automated Technologies: Information collected automatically through your use of our website, such as through cookies and web analytics tools, including those provided by Wix.

Third Parties: Information from third-party services, such as social media platforms, when you interact with our content or services through these platforms.

​ 4. How We Use Your Information We use your personal information for the following purposes:

Service Provision: To provide, maintain, and improve our services.

Communication: To respond to your inquiries, send updates, newsletters, and promotional materials (if you have opted in).

Security: To ensure the security and integrity of our website and services.

Compliance: To comply with legal obligations and enforce our terms and policies.

​

5. Disclosure of Your Information We may disclose your personal information to:

Service Providers: Third-party vendors and service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.

Legal Requirements: When required by law, regulation, or legal process.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Protecting Rights: To protect the rights, property, or safety of 10,000 Spoons, our users, or others.

​

Note: We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including:

Encryption: SSL encryption for data transmission.

Access Controls: Restricting access to personal information to authorised personnel only.

Secure Storage: Storing personal information in secure databases with regular security audits.

Regular Monitoring: Continuous monitoring of our systems for vulnerabilities and potential breaches.

Wix.com also employs robust security measures to protect data processed on our behalf. For more information on Wix’s security practices, please refer to their Security Center.

​

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

​

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria for determining retention periods include:

Legal Obligations: Compliance with applicable laws and regulations.

Business Needs: Operational requirements, such as maintaining records for accounting or legal purposes.

User Requests: Responding to your inquiries or requests.

When personal information is no longer required, we will securely delete or anonymise it.

​

8. Your Rights and Choices

Under the Privacy Act 1988 (Cth), you have the right to:

a. Access and Correction

Access: Request access to the personal information we hold about you.

Correction: Request correction of any inaccurate or incomplete personal information.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

b. Opt-Out

Marketing Communications: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in the emails or by contacting us directly.

Cookies: You can manage your cookie preferences through your browser settings.

​

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

Understand User Behaviour: Analyse how users interact with our site to improve functionality and content.

Marketing: Provide relevant advertisements and track the effectiveness of our marketing campaigns.

Wix.com also uses cookies and tracking technologies as part of their services. Please review Wix’s Privacy Policy for more information.

Your Choices:

Manage Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

​

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

​

11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:

Posting a Notice: Updating the effective date and posting the new Privacy Policy on our website.

Direct Notification: In some cases, we may notify you via email or other communication channels.

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

​

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@10000Spoons.com.au

​

Last Updated: 11/01/2025

b. Non-Personal Information
We may also collect non-personal information such as:

3. How We Collect Information

4. How We Use Your Information
We use your personal information for the following purposes:

5. Disclosure of Your Information
We may disclose your personal information to:

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by: