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Web accessibility means making sure everyone can use your website, including people using screen readers who rely on proper code structure to navigate. Without labelled buttons and form fields, screen reader users hear gibberish instead of your content. The WCAG 2.1 Level AA standard is the business sweet spot - it ensures your site works for the widest audience while protecting you legally.

Your P&L shows salaries, but not the fortune you're burning on mindless tasks. Track what your team actually does and you'll find you're paying $25,000+ per employee annually for copy-paste work. That daily report taking 45 minutes to build? $18,750/year. Invoice processing? Another $30,000. These hidden time thieves are bleeding your business dry.

Choosing between native, cross-platform, or progressive web apps doesn't have to be confusing. Native apps are like custom-tailored suits - perfect fit but you need one for iPhone and Android separately. Cross-platform apps work on both from one codebase, saving time and money. PWAs are websites that act like apps - cheapest but with limitations. For most small businesses, cross-platform hits the sweet spot of cost and functionality.

That one developer who handles all your custom software? They're a ticking time bomb for your business. When everything depends on one person - who never documents properly, cuts corners without oversight, and becomes irreplaceable - you're one holiday, illness, or resignation away from disaster. Solo developers create messy code that costs 2-3x more to fix later. Smart businesses build in backup before they need it.